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Elegant and Unique Gift Baskets Store Terms and Policies
Purchasers residing in New York State will be required to pay sales tax. Unless multiple gifts are being sent to one address, each gift will be boxed and shipped separately. Therefore shipping will be charged for each gift purchased.
All shipping is done through UPS at the rate that are listed for each of our products. We do not ship Internationally at this time. Our apologies for the inconvenience.
We do reserve the right to make substitutions and do find the need to at various times throughout the year. Also, not all packaging may look identical to the products photographed as designer packaging does change quite frequently. With this in mind please be aware that a substitution or variance in flavor or packaging does not justify an item being returned at our expense, a discount or refund of any kind. If for any reason other than damages or errors on the part of withmyregards.com, a customers wants to return a gift they may do so at their own expense plus an additional 20% restocking fee.
If withmyregards.com has committed an error or a gift is damaged we will retrieve the gift and refund it in full or re-ship it. No additional discounts will be offered.
All damage claims, discrepancies and late delivery claims must be made within 3 business days of the gift being received. There will be No exceptions to this policy. If a gift arrives damaged or there is a discrepancy we will make every effort to resolve the issue in a timely manner and to your satisfaction. Credits and or refunds will be at our sole discretion and will only be issued if damaged gifts or discrepancies can be verified by the carrier. If you or your recipient disposes of the gift before we can verify the damages/discrepancy we will not issue any refund. All claims must be issued in writing by fax or e-mail. Claims will not be accepted via the phone.
If for any reason the recipient or purchaser is unhappy with a gift they may certainly return it.
In the event a carrier returns a gift due to being refused, a bad address being supplied or non availability of a recipient all shipping charges assessed by the carrier will be charged to the customer, In addition, we will charge a 20% restocking fee. Shipping charges usually consist of shipping to the recipient, shipping back to us, and any address correction fees.
There will be a 12.50 address correction fee for all ground orders and 15.00 address correction fee for air orders to correct a bad address, incorrect zip codes and non-deliverable address information supplied. (This fee will appear on the bi-monthly invoices you receive.) We will send you an email once UPS and/or Fed Ex notify us that there is an issue with the address supplied. If a package is returned to us by UPS due to a bad address, non-deliverable address or recipient refusal there is an a charge of 10.00 in addition to the address correction fee to cover return shipping and all of the charges UPS charges us due to this error.
Monday-Friday 9:00 AM EST - 5:00 PM EST You may reach us during these hours at: Phone 800 672-2890 Ext #1 or Fax 206 299-9444 Please email us at any hour and we will respond to you as soon as we possibly can.
Please take note that we are closed and no shipping will occur on the following days. All orders due to ship on these days will ship the next operating business day.
Items may go out of stock just at the time of your order which, of course, is unfortunate. However, we will call you directly is this happens and will do everything we can to find a suitable alternative for you.
Customer Satisfaction Commitment WithMyRegards.com is dedicated to satisfying our customers and will use its best efforts to resolve any issue in a timely manner. Our gift baskets are composed of the highest quality products and are wrapped and boxed for maximum freshness. We know that you are relying on us to make a great impression which is why we commit to do everything we can to fulfill your wishes. Accepted Methods of Payment
We accept Paypal, Visa, Mastercard, American Express and Discover. We apologize for the inconvenience but, we don't accept personal checks.
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Home || Candle Gift Sets || Gifts For Men || Home Decor Gifts || Spa Gifts || Votives, etc.
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